Help Centre

No. You can browse venues, check availability and complete a booking with just your name and mobile number. Creating an account is optional and only offered after your booking is made.

Most venues open bookings up to 30 days ahead. The date picker only shows dates the venue accepts, so anything you can select is genuinely bookable.

When you select a time and court we hold that slot for a few minutes so nobody else can take it while you finish. If the hold expires, your selections are kept and you simply pick a time again.

Open Find My Booking, verify your mobile number and cancel from the booking. The refund that applies depends on the venue's cancellation window.

You can send a reschedule request from your booking. The venue confirms an alternative slot before anything changes.

No. Payment requirements are set by each venue. Some need nothing upfront, some take payment at the venue, and others require a deposit or the full amount before confirming. The requirement is always shown before you submit.

A deposit is a part payment that secures your booking, with the balance settled at the venue. Where a deposit applies you will see the amount, the balance and any deadline before you confirm.

Use the contact form and choose 'Venue partnership'. Venue onboarding and the venue admin tools are delivered in a later phase.

The code confirms the mobile number is yours, so the venue can reach you and so you can retrieve your bookings later without a password.

Wait for the resend timer to finish and request another code. You can also change the number if you entered it incorrectly. Each new code replaces the previous one.